- Mark-up pass through items
- Mark-up vendor costs
- Look for ways to make money from you
- Provide any services other than management
- Enter into a relationship with short term vision
- Take advantage after an emergency
- Look for the easy way out of a problem
- Look at your property management as just a job
- Settle for anything less than 100% from our staff
- Manage your property from behind a desk
- Hide behind voicemail
- Pass the buck
- Overload our property managers
- Intimidate YOUR contractors
- Get fired
- Make excuses